This is a gift card that can be used towards a purchase of any product that is available from TourDesk. For day tours or activities/attractions in Spain or any other country where we advertise prices in Euros.
Our Support department will assist & can also give advice on tours to book etc. info@tourdesk.io
Your gift card can be used more than once if you do not use the full value in the first instance. However, no cash refund will be given for a giftcard.
All giftcards are valid for 3 years from the start date you choose.
For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to info@tourdesk.io